Easy Troubleshooting Methods to Eliminate Quickbooks Error 15215

The ‘15XXX’ series errors in QuickBooks are the payroll errors encountered when using or updating the payroll service. A user comes across QuickBooks error 15215 when updating the payroll tax table to the latest release. The error also displays a message that says, “Error 15215: Unable to verify digital signature”. To debug the issue, we have mentioned a couple of solutions along with the causes in this blog. Read our article until the end for detailed information.  

Our experts team is available 24*7 to help you with any queries related to errors in QuickBooks. To learn the troubleshooting methods to resolve QuickBooks error 15215, call one of the professionals at 1.800.579.0391

Reasons that Trigger Error Message 15215 in QuickBooks Desktop

Go through the following reasons that cause the error to arise when you attempt to update the payroll in QuickBooks- 

• If you have not set up QuickBooks as the Windows Administrator, you can come across the error 15215. 
• The incorrect Windows firewall configuration might be a factor that the payroll service is unable to connect with the update server. 

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How to Overcome QuickBooks Payroll Update Error 15215?

If you are encountering the payroll update error code 15215 in QB Desktop, check out the following steps to fix the problem- 

SOLUTION 1: Use your Windows Desktop in the Selective Startup Mode

The ‘Selective Startup’ system configuration allows you to debug the problem by disabling unwanted applications on Windows that might be causing you trouble operating QuickBooks. 

1. If you are already working on your QuickBooks, close it. 
2. Open the ‘Run’ dialog box by pressing ‘Windows + R’ on your keyboard. 
3. Type ‘MSConfig’ and hit ‘Enter’. 
4. The ‘System Configuration Utility’ window will appear in which you must checkmark the ‘Selective Startup’ checkbox and deselect ‘Load Startup Items’. 
5. To save the new changes, hit ‘OK’. 
6. Now, as per the instructions, restart your computer system. 
7. Rerun QuickBooks and install the current payroll tax table. 
8. After the installation, open the ‘System Configuration Utility’ window again to choose ‘Normal Startup Mode’. 
9. Once done, restart your system. 

SOLUTION 2: Give Admin Access to your QuickBooks Desktop

For better functioning of the QuickBooks Desktop program, use the application as the Window’s Administrator. 

1. Exit the QuickBooks application if it is in use. 
2. Go to your Windows desktop, and right-click on the QuickBooks icon. 
3. Now, select the ‘Run as Administrator’ option. 
4. Once you choose the option, tap ‘Yes’ on the message that appears in a dialog box saying that, “Do you want to allow this program to make changes to your computer?”. 

 
These experimented troubleshooting methods are not only effective but also resolve the QuickBooks error 15215 instantaneously. Apart from these two solutions, you can also solve the problem by rebooting the computer system and changing the internet settings from Internet Explorer. If you are unable to eliminate the error even after performing the debugging methods, we recommend you have a one-to-one conversation with certified support professionals by dialing 1.800.579.0391. 

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