Ideally, no one should face violence and aggression in the workplace, but in reality, many people do. It is an everyday reality in some occupations. The Health and Safety Executive (HSE) states violence and aggression at work as:
According to research by Occupational Safety and Health Administration (OSHA), many employees report being a victim of violent behaviour at work. There could be several risk factors that can provoke violence at work. Such as:
Violence and aggression can affect a business in numerous ways like increasing staff turnover rate, employees taking several days off work, or can hurt a company’s reputation badly. Therefore, an employer must find suitable ways to overcome this issue by providing staff training.
It could be violence and aggression training online, or offline sessions. The key is to ensure a safe working environment
Following are the ways to tackle aggression and violence at work:
One of the key ways to stop aggressive behaviour is by acting wisely. Don’t ignore trigger points or things may get worse. Rather than this, try to look for ways that can calm the situation down for example by apologising.
It is not always your fault, so, try not to be embarrassed by it. Instead speak out for yourself and talk to your manager about it.
It is advisable to know preventative measures that can help cool down the situation. Familiarize yourself with the company’s security system in case of an emergency.
This piece of content explains in detail some of the ways that can help deal with workplace violence. It is a common thing in many professions and people suffering from it must know some ways to handle it.
