The QuickBooks Database Server Manager feature allows you to access the data file with workstations over a network, i.e., it lets you work on the company file via a multi-user network. If a situation arises where your QuickBooks Database Server Manager has stopped working, it means you will only be able to open the company file in single-user mode and not in multi-user. Refer to this informative blog as it focuses on how to overcome the problem instantaneously.
If you have any queries associated with QBDBSM, such as if it is not working properly, feel free to contact our technical support team at 1.800.579.0391
Why does QB Database Server Manager Stop Functioning?
The below-mentioned points are some of the causes of the issue-
- Wrong configuration of the QuickBooksDBXX services.
- The QBDBSM installation folder has been damaged.
You may read also : QuickBooks Error H202
Effective Methods to Debug the Problem When you Cannot Access QuickBooks Database Server Manager
Learn to fix the QBDBSM problem when it stops working by moving forward with the following solutions-
SOLUTION 1: Check for the QuickBooksDBXX Services
- On your keyboard, press the ‘Windows + R’ keys to open the ‘Run’ dialog.
- Type ‘services.msc’ and hit ‘Enter’.
- Go to the QuickBooksDBXX services and at the top, click on the ‘Log On’ tab.
- If you see the QuickBooksDBXX user, deselect the checkbox instead checkmark the ‘Local system account’ checkbox in the ‘Log on as’ option.
- Hit ‘OK’ and, at last, right-click on the QuickBooksDBXX service to choose ‘Rest
SOLUTION 2: Uninstall QBDBSM, Change the Installation Folder Name and Re-Install QBDBSM
- Open the ‘Run’ command on your Windows desktop, type ‘appwiz.cpl’, and press enter.
- In the window, click ‘QuickBooks Database Server Manager’ and then hit ‘Uninstall/Change’.
- Now, to rename the installation folder, go to the folder and open the run command.
- Copy the folder location on the run dialog box and click ‘OK’.
- Choose the ‘Rename’ option by right-clicking on the folder.
- Add ‘.OLD’ at the end of the folder name.
- Next, close all the applications that are in use.
- Download the QuickBooks Database Server Manager and follow all the on-screen instructions.
- Two Install Types will appear from which you need to choose ‘Custom or Network Options’.
- Click ‘Next’ and then select the desired network setup.
- Again, hit ‘Next’ and choose ‘I will NOT be using QuickBooks Desktop..’ to install only QBDBSM.
- Finally, tap ‘Install’.
It is obvious that every user wants to have a hassle-free experience when operating QuickBooks Desktop. However, sometimes it becomes a bit troublesome to rectify some errors in QB. We believe, by now, you must have understood how to debug the issue when your QuickBooks Database Server Manager has stopped working. The given solutions must eliminate the problem if appropriately followed. If you cannot fix the issue even with the help of these two solutions, immediately consult with one of our certified professionals for instant guidance via our Toll-Free 1.800.579.0391.