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Quickbooks Network Connection Error: Steps to Resolve

by Allan Ramsay - 21 Jul 2022, Thursday 246 Views Like (0)
Quickbooks Network Connection Error: Steps to Resolve

The QuickBooks connection has been lost error occurs while accessing the company file or updating the QuickBooks Desktop. The network connection failure prevents QuickBooks from updating or opening the company file. This error code can hinder the day-to-day functions of the business and needs to be fixed quickly. If you are getting the QuickBooks network connection error, you have found the right article! Here, we are going to provide you with the reasons and solutions for this error so that you can resolve it effectively. 

You can reach out to us to get assistance if you are having trouble fixing the error code or understanding the steps.

Why Does QuickBooks Keep Losing Connection? 

The QuickBooks connection has been lost error message can occur due to the following causes –

1.    Your QuickBooks Desktop is outdated and needs to be updated.
2.    You are not logged in to QuickBooks as an administrator.
3.    The company file you are trying to access is not compatible with your QuickBooks version.
4.    An anti-virus program or Windows firewall is interfering with QuickBooks. 

Solutions to Address QuickBooks Network Connection Failure

Use the solutions provided below to tackle the QuickBooks network connection error –

Solution 1 – Utilize the QBFD Tool

Use the QuickBooks File Doctor Tool from the QuickBooks Tool Hub to fix company file and network-related issues. For this, open the tool hub and access the QuickBooks Company File Issues tab to run the file doctor. Wait for the repair to run and re-access QuickBooks to check the error status. 

Solution 2 – Run Your Server in Multi-User Mode

Make sure that your server is running in a multi-user environment to resolve the QuickBooks network connection error.

1.    On your workstation other than the hosting computer, open the QuickBooks File menu and go to the Utilities tab.
2.    Find the Host Multi-User Access option on the workstations and enable it.
3.    If you find the Stop Hosting Multi-User Access option, disable it. 

You may also see: QuickBooks error 6155

Solution 3 – Make Sure that Your Portable Drive is Connected 

If you have stored your company file on an external storage device, check if the drive is connected properly. For this, try to reconnect the device and save other files on your device to see if it’s working correctly. Make sure that your drive has enough space available to store your company file. 

Solution 4 – Use the Data Recovery Tool to Fix Data Corruption

If your company file data is corrupted, it can cause the QuickBooks network connection failure. Use the QuickBooks auto data recovery tool to resolve this issue.

1.    Find the Company File Issues tab on the QuickBooks Tool Hub and open it.
2.    Select the Quick Fix my File option and let the tool repair the company file damage.
3.    Now, open your company file folder and find the QuickBooks Auto Data Recovery folder.
4.    Look for the .TLG and .QBW file extensions and paste the files into a new folder.
5.    Run the Verify Data utility from the QuickBooks File menu and fix the company file issues. 


The QuickBooks network connection error can be resolved by using the steps provided above. If the error persists, reach out to us to get assistance from our team of experts.