Every company wishes to provide the best services to its customers. It helps them gain customer satisfaction, which in turn, builds brand loyalty for their business. Hence, many companies partner with the best carrier partners to take care of their delivery services effectively.
But as a shipper, you must know when the carrier partners are good for you and when to get rid of them without a second thought. In this blog, we will explore who are carrier partners, are and the top 5 signs that show that it’s time to switch carriers.
Who are carrier partners?
Carrier partners are also known as shipping partners who help businesses to deliver their goods to customers easily. They initiate safe, reliable shipping at domestic and international locations at a very affordable price. Hence, they simplify supply chain management and operations.
Businesses mainly prefer hiring carrier partners because of their distribution efficiency. Moreover, outsourcing the shipping requirements to carrier partners also lets businesses spare some time to focus on core business operations.
Choosing the right carrier partner is thus important and stands valuable for any business owner. NimbusPost is one such valuable partner that offers shipping services at the most competitive rates, starting at just Rs 21/500gm. It makes shipping possible across 29000+ pin codes within India. It also ships internationally and provides the best warehouse fulfillment services. Their quick API integration with eCommerce channels like Shopify, WooCommerce, Prestashop, etc. simplifies the order import process, thereby facilitating faster shipping. It has multiple courier partner options which offer businesses the opportunity to increase their reach, and delivery conveniently even during peak season.
5 Signs it is Time to Switch Carriers
Freight Claims
A freight claim is a formal request made by a shipper to an airline, railway, or other transportation company for reimbursement due to damaged, lost, or delayed cargo. The process of filing a freight claim can be complicated and time-consuming, so it's important to understand the basics before starting.
The first step in filing a freight claim is to contact the transportation company and notify them of the situation. They will then provide you with a claim form, which must be completed and returned within a certain timeframe. Once the form is received, the transportation company will investigate the claim and make a determination on whether or not to pay you your claims.
If in case your carrier partner fails to give you your claim then it's time to switch your carrier partner.
Late Deliveries and Pickups
If you're in eCommerce, you know that one of the biggest challenges is guaranteeing timely delivery and pickup. Late deliveries can cost you dearly in terms of customers and reputation, while failed pickups can leave you with inventory that's taking up valuable space.
There are a number of factors that can contribute to late delivery and failed pickups, from inclement weather to carrier issues. But one of the most common and vexing problems is simply a lack of communication between the eCommerce company and its carrier.
This is often due to the fact that carriers are using legacy systems that don't integrate well with eCommerce platforms. As a result, important information can get lost in translation, leading to delays and other problems.
To avoid these issues, it's crucial to have an eCommerce shipping solution in place that offers real-time tracking and visibility. NimbusPost provides real-time shipping information to update the shipper with all the essential information that they should know about their products.
Pricing
Price is one of the primary deciding factors in eCommerce logistics. Pricing can act as a reason to switch to a different carrier because it can significantly impact your profit margin. NimbusPost, a leading tech-enabled logistics service provider offers shipping solutions at competitive prices which lets you enjoy a high margin on eCommerce sales.
Financial Health
Financial health is an important factor to consider when choosing a logistics partner for your eCommerce business. A financially sound logistics provider will have the resources required to provide reliable and flexible services, which is crucial for any eCommerce company looking to grow.
One of the main reasons businesses switch carriers is due to issues with financial stability or performance. When your logistics partner is experiencing financial problems, it can lead to delays in service, unreliable performance, and an increase in costs. This can negatively impact your business operations and customer experience, making it crucial to find a logistics provider that has strong financial health.
Commitment to capacity
Commitment to capacity is one of the most important factors to consider when choosing a logistics partner for eCommerce shipments.
At the core of any successful logistics, partnership is a trust and reliability. A good logistics provider will have a proven track record of meeting their commitments, whether it be fulfilling orders on time or ensuring the availability of adequate shipping capacity.
This commitment to capacity means that your business can trust the eCommerce logistics partner to consistently meet its shipping needs, regardless of shipment volumes or delivery deadlines.
Conclusion
Efficient carrier partners help grow your business to the next level while an inefficient carrier partner can negatively impact your business. It’s important to partner with a logistics company that impacts your overall business profitability while maintaining the quality of your operations and brand reputation???????
